Contact & Engagement

My World of Learning believes in open communication between families and day care staff.  We use a number of ways to exchange information with parents.  This includes face to face conversations, phone calls, app, emails, social media accounts, website and paper documents.  We also support and encourage further family involvement through volunteering or our parent committee.The Director or Director Designate offers tours of the centre and an opportunity to discuss the individual needs and expectations of the family as part of the registration process.  Registration packages which include a family handbook are available as an electronic or paper document.  The family handbook outlining what My World of Learning offers and how it operates and is available for viewing in the red information binder on top of the children’s cubbies.  When filling out the registration forms, parents and guardians are asked how they would like to receive regular written communication from the day care.  Information such as special events, resources, inspections and regulatory requirements are shared with families through the option of their choice.My World of Learning provides parents and families information about their children’s experiences at day care through verbal and written communication.  Families are encouraged to speak to their children’s educators at drop off and pick up times.  Through daily reports, notes and photographs using the app, educators will keep families updated on their children’s daily activities including play experiences, snacks and meals, sleep, and toileting.  If parents prefer, paper records can be provided instead of using the app.  Children’s progress reports, completed twice a year, provide parents with information about the children’s skills and interests. Educators use these reports to create activities and environments that meet the children’s needs and matches their curiosities.Notable situation reports are filled out for parents and guardians to sign if an accident, illness or other incident affects a child attending the day care.  When parents and educators observe concerns regarding a child’s development we create routine-based plans, using a team approach to identify goals and sets strategies to allow the child to participate in all activities.Families have the opportunity to contribute to the program and connect with other families through volunteering and participating in the family committee meetings.  Parents, families and staff are invited to provide their opinions through surveys and program assessments which are then used to develop our quality improvement plans, a component of the Quality Matters Program.